51²è¹Ýapp

The Ombuds Office: What to Expect (PDF)

Conflict Tips and Resources from the Ombuds

• Email/Online Communication and Conflict Escalation (PDF)
• Navigating Complaint, Grievance, and Appeal Processes (PDF)
• Ombuds and the Fairness Triangle (PDF)
• The Power of Listening (PDF)
• Questions to Stay Curious and Conversational While Disagreeing (PDF)
• Service Overview: The Basics of Informal Mediation (PDF)
• Service Overview: Discussions - Ombuds Facilitated Conversation and Dialogue (PDF)
• The Gift of Feedback (PDF)
• Thomas-Kilmann Conflict Styles (PDF)

51²è¹Ýapp College Resources

• (PDF)
• Student Handbook

Emergency Contacts

• Office of Campus Safety

Confidential Resources

• Student Health and Wellness
• Center for Religion, Spirituality and Social Justice
• Office of the Ombuds

Employment Resources

•  - Employee Assistance Program, an employer provided benefit.
• Family Educational Rights and Privacy Act (FERPA) - Policies regarding privacy of student records
• - Federal discrimination laws and related information

Conflict Management Workshops

• The Ombuds will present, train, facilitate, and develop workshops (collaboratively and independently) to help meet the needs of the community.  
• Sessions are adaptable in terms of content, format, and length. For planning purposes, typical run times are from 30 to 90 minutes.  
• To explore the viability of a particular offering, contact the Ombuds Office 641-269-9399 or ombuds@grinnell.edu.   

Ombuds Office Lending Library

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