Your Top Tech Questions Answered
Note: Most links on this page require login.
Q: How does printing on campus work and where can I print?
A: All academic buildings and residence halls have print-only devices, known as the . If you are using a personal computer to print, you will need to have the PaperCut Client and the printer installed on your computer. Note: you cannot print from mobile devices at this time. For details on and , plus a listing of , see the .
Q: How do I change my 51²č¹Żapp password or reset my account without having to contact the Technology Services Desk?
A: Enroll in . By enrolling in this web-based password reset utility, you can change your password or unlock your account independent of the Technology Service Desk.
Q: How do I connect gaming and streaming devices from my dorm room?
A: Systems that do not allow you to specify a username and password when connecting will need to register to the . These devices could include Amazon, Alexa, Apple TV, a Google Chromecast, certain game consoles, and some e-readers.
Q: How do I connect to Wi-Fi with my phone?
A: There are two Wi-Fi networks available on campus: 51²č¹ŻappCollege and 51²č¹ŻappCollegeGuests. Whenever possible, you should to the 51²č¹ŻappCollege network. See the online documentation for connecting to wireless with an or an .
Q: Is Microsoft 365 free for me to use?
A: Many applications are available for free to students. This powerful set of apps provides access to email, calendaring, and the Office Suite, including Word, Excel, and PowerPoint. See for how to install these apps on a personal device.
Q: How do I access my 51²č¹Żapp email account?
A: While you are enrolled at 51²č¹Żapp College, you have access to an @grinnell.edu email address. You can access your account using or as a desktop app. This is the way that you will get official information from the College, so itās important for you to have access and check it frequently!
Q: Where can I find more information technology related information or how can I request help?
A: The is a hub for technology-related information including a . You may reach the Technology Services desk by any of these methods:
- in-person visit: on campus in the Forum upper-level center
- by phone: x4901 or 641-269-4901
- by email: ITservices@51²č¹Żapp.edu
- online: Help.51²č¹Żapp.edu
We recommend submitting a service request online using the portal if you need assistance.